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186 Ideas Found. Showing page 10 of 10.
Add a wysiwyg editor or at least rtl/ltr support to tikets. when system is in RTL and have to write an answer in LTR - there is no such option.
when replying to a ticket, the status is automatically changed to ANSWERED.This has been a problem for years, as often you reply to a ticket to let a...
When you quote a previous reply in a ticket it currently does not included the date/time of that reply.I would like that info be be included, so the c...
Hello, I would like to submit a new idea for the "support" category, it would be nice to create subcategories when creating support departme...
Well the title is very self explanatory.Could be very helpful, and a lot faster to make articles.
Apple mail, and potentially other mail apps, don't use a simple break line like "---- Original Message ----" and instead use a line like thi...