How can we improve WHMCS?

Share, discuss and vote for what you would like to see added to WHMCS

All Ideas

2362 Ideas Found. Showing page 8 of 119.


45 Votes
Client search "hide inactive clients" default to off or make a persistent preference setting

It seems in the latest version 7.7.1 a new filter has been added to the view/search clients in WHMCS. On the right side a button "hide inactive...

45 Votes
Allow multiple phone numbers per contact

Some clients need multiple phone numbers for each contact. Would like to see a drop down for Office, Home, Cell, Fax, and Other with each number.

45 Votes
SMS notifications included inside WHMCS

I have some clients that do not check their email often.I always manually send them an SMS using SMS global. They then pay a few hours later.I think i...

45 Votes
HubSpot Service Hub Integration

Hi there,I know for support tickets there's some integration with Kayako. I was wondering if it would be beneficial for some companies to have possibl...

45 Votes
Desktop notifications

Support for Chrome desktop notifications for new tickets, etc. would be awesome. Having to rely on email for notifications is inconvenient, and could...

44 Votes
Please add a way to set a project task a start and end time

Hi, Please add a way to set a project task a start and end time for each task.Now we can only set the Due Date regardless of the time to do the task i...

43 Votes
Set Financial Year

Not everyones financial year runs January -> DecemberOurs runs April -> March each year, so we end up running two reports and manually combining...

43 Votes
Credit on downgrade per product

As of now you can disable this globally but we'd like to see the ability to disable this per product.

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43 Votes
Custom Invoice Status

We'd like WHMCS to have customizable invoice statuses, for reporting purposes, such as Overdue, Collections, Bad Debt and such. I saw another topic wi...

43 Votes
Add a note + change a status of a ticket when there is an `Email Sending Failed` error in the System Activity Log

Hi, Now when sending an ticket reply to a client / contact while there is a problem with the email address - the email will not be sent (although ther...

42 Votes
Invoice Usage Billing Monthly for Quarterly, Semi-annual and Annual Products

The "SnapShot" Usage Billing actually is recommended only to the monthly billing cycle, but this does not always represent the reality of th...

42 Votes
NameSilo.com Integration

Would be great to finally add Namesilo.com as an officially supported registrar. They've grown a ton over the years and have an incredibly easy to use...

42 Votes
Passkeys/Webauthn MFA

It would be great to see Passkeys/Webauthn integrated as 2FA option for all admins/clients, it is much easier for end users and should result in more...

42 Votes
Notify clients before their account is automatically deleted

From the Automation settings, we can specify if WHMCS should automatically delete clients after X number of months.This is a great feature but it need...

41 Votes
Milestones & Sub-Tasks

You should be able to create milestones and then under the milestone, add in the tasks and sub-tasks that need to be done in order to get the mileston...

41 Votes
Ability to hide pricing information

It would be great to have the ability to hide pricing information from all areas of WHMCS for certain admins/admin groups. Some admins only offer supp...

41 Votes
Dark Mode

Can we get a variation of the current admin theme with a "dark mode"All black background, Various contrasting colors for text and buttons

41 Votes
Staff Payroll

I think there should be a feature to handle out going payments, have a section where admin's can define staff members, control their base wage / salar...

41 Votes
Integration with other support platforms like Zendesk or Desk.com

It would be great if we were able to integrate WHMcs with one of the best support platforms available today.By integrate I mean allowing clients to si...

39 Votes
Allow clients to cancel product addons

Currently if a client wishes to cancel a product addon there's no option to do so other than create a support ticket. It would be great if customers c...