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  4. add custom client fields for sub-accounts too

add custom client fields for sub-accounts too

  • Alfredo Figlia shared this idea 11 years ago
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  • 35 Comments


98 Votes
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As written in subject, would be nice and with high business needs to add the custom client fields also for their sub-accounts... right now is available just for normal clients, but when a clients is adding a sub-client, those fields are not showing up ...
Merged Ideas
    Custom fields for additional contacts
    Be able to have some additional custom fields even in user's custom contacts
    To add the possibilty for costum fileds in contacts.
    So, for example i can add title (like ceo , feo) for contact and know what their responsibliy and how am i talking to...
    Ability to add custom field to sub-accounts
    The idea is to add the possibility to add custom field to sub-account the same way we can add it to the main contact.In example, it could be useful to add a newsletter for technical sub-contact, or define if it's the secondary or third level person to contact incase of emergency, etc... It could add flexibility in the way of managing users of the same main account.

Featured Comment

WHMCS commented 24th August 16
Hi Ram, we realized we had set the status of this case to Declined a while back, where we actually meant to set it to Currently Declined. We felt the Currently Declined status better reflects our thoughts on sub account management at this time - something that we are not going to work on right now, but may in the future. We felt that the Declined status could be perceived as something that we will never work on.

35 Comments

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Jorge commented 5th November 15
By the way, this is quite related to this request:
https://requests.whmcs.com/responses/tax-vat-numbers-need-to-be-an-integral-part-of-whmcs-including-contacts
Jorge commented 5th November 15
WHMCS Cole - easy! We desperately need a VAT # / Tax ID field for subaccounts or contacts. How would they know it exists? They would see it!
Alfredo Figlia commented 5th November 15
easy... it is a subacct ... means that the "reseller" (main owner of the account) create them an username and a password so that they can configure it... or ... can be created a kind of API so that the "reseller" use it on his own website (so that the subaccount will need to be filled when they place the order)...

Is the reseller, anyway, that should care to fill those fields not so much the subaccount owner ... it might help, anyway, many companies to improve their sell, giving the chance to "resellers" to use such a feature such as API or so... (maybe compatible with free CMS such as WP / Joomla or so ...)
Official Response
WHMCS commented 5th November 15
This is a great feature request, but we are looking for some more feedback from the community. How would you suspect a contact know that a custom field exists, and that they need to fill it out? We'd love to hear some ideas from the community on this.
Travis Taylor commented 7th August 15
I agree, we need this.
hotelwww.suporte commented 18th June 15
notes for example
Travis Taylor commented 16th May 15
[spoiler="alert"]
  • I've liked all of them! Can the Dev's comment on this please? Also, why not merge the other requests already?
    • [/spoiler]
    Grzegorz W. commented 4th August 14
    Any chance for some comment from WHMCS devs? Since additional fields are needed for registering some type of domains and WHMCS is allowing to select contact name during domain registration then it should be added right away.
    Jorge commented 23rd June 14
    This should be trivial to implement. I can't understand why it hasn't been done yet.
    Sam M commented 21st April 14
    Multiple requests exist for this. They have generally be very
    responsive to support requests, and seem like a good company. Ignoring
    this request like they have is unusual in my experience. It seems like a
    pretty important function.
    https://requests.whmcs.com/responses/aditional-contact-fields
    https://requests.whmcs.com/responses/add-custom-client-fields-for-sub-accounts-too
    http://requests.whmcs.com/responses/tax-vat-numbers-need-to-be-an-integral-part-of-whmcs-including-contacts https://requests.whmcs.com/responses/contacts-custom-fields
    Sam M commented 21st April 14
    Multiple requests exist for this. Please like these other requests so maybe WHMCS will pay attention. They have generally be very responsive to support requests, and seem like a good company. Ignoring this request like they have is unusual in my experience. It seems like a pretty important function.
    https://requests.whmcs.com/responses/custom-fields-for-additional-contacts
    https://requests.whmcs.com/responses/aditional-contact-fields
    https://requests.whmcs.com/responses/add-custom-client-fields-for-sub-accounts-too
    http://requests.whmcs.com/responses/tax-vat-numbers-need-to-be-an-integral-part-of-whmcs-including-contacts
    Sam M commented 14th February 14
    My search for "contact fields" didn't show "custom client fields for sub-accounts". The title of the tab in WHMCS is "Contacts".
    Russ Michaels commented 11th February 14
    this feature request already exists.
    https://requests.whmcs.com/responses/add-custom-client-fields-for-sub-accounts-too

    Please check if a feature request exists first before submititng a new one otherwise you are just taking votes away from the oriignal which meakes it less likley it will be considered.
    Sam M commented 11th February 14
    I've seen a few posts in the forums about this.
    I'm surprised with such a practical feature there are only two votes.
    peterz commented 5th August 13
    There needs to be a way to ad more +1... +100000 this!!!