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Support Ticket Tab - latest first by default please!

  • Gary Hall shared this idea 6 years ago
  • Admin Area
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In the new tickets tab in admin side (on client overview) can you please reverse the ticket order, latest first rather than oldest.

And make the list size scaleable 10-25-50-all for example (and make the selection sticky per user)

2 Comments

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dafat19239 commented 30th August
These updates will improve the user experience and make it easier to manage tickets https://iqtestfree.io/
Russ Michaels commented 16th December 22
Just got yet another " Unfortunately, the functionality you're looking for here is not something that is currently offered by WHMCS. Please submit a feature request", which is the default response to almost every ticket it seems.

I won't hold my breath for this, but it surely is a no-brainer.
Why would we want to see the OLD tickets by default?
Surely common sense tells you that the newest tickets should be shown first..