How can we improve WHMCS?

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Multi-company support

  • Eric Caldwell shared this idea 11 years ago
  • Core System
  • 75 Comments


348 Votes
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WHMCS needs to have a way to support a multi-tennant or multi-company setup. This would allow companies like mine, which have multiple identities to keep branding in tact while at the same time, consolidating all quoting, support, billing, etc. from a single system.

Having to manage 2 installations is a PITA because you then have to have a separate hosting account, SSL, etc. You can already brand the frontend using the template= syntax in the URL.

Thoughts?

97 Comments

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As far as I know, ModuleGarden MultiBrand is not functional. I've ordered it and we and they are unable to get it running, and they wanted to charge $$$$ to add MultiBrand functionality to it. I don't understand it either, but that's what they told me.
That's right.. i tested the same module and its terrible! modulesgarden has other great modules but Multibrand its maybe the worst, that and reseller center are bad!
We would also very much welcome this feature! It would bring WHMCS a long way forward.
We too !!!!!
Another 5+ years idea that is floating and doesn't seem to be happening soon... sad...
Very sad... Come on WHMCS, it's not a big deal for you to provide us with any update on this...
I need this too
@Nathan you should check out Multisite from Tools4ISP (we use that at this moment, very nice) or Multibrand from ModulesGarden.
I don't want to use third party modules for such a basic feature, applying to the core of the invoicing/ticketing/etc. system. It's ridiculous that this basic request is "under consideration" for over 5 years, without WHMCS giving any updates/comments on this...

We already left WHMCS for our other brands and are about to top using WHMCS for that one brand we started with too. All because of the lack of this feature.
Yeah, thanks @Sjoerd, but I agree with @Tim. I appreciate the work around, but I think a lot of us have multiple brands. Other solutions have this built in. WHMCS doesn't seem to really stand behind their development. The number of important features and things like the Project Management module are a joke.
Yes, we desperately need this. We are actually on the verge of leaving WHMCS beecause we have a second brand that is growing and we can't have two installations. We need to have both brands on one platform.
Yet again, I have this issue. A client has multiple companies that need to be billed separately (hence individual accounts) but all their communication is to / from one email address. I understand the difficulty for WHMCS - if there is only one email address for the user, how do they log in to the separate accounts..... but surely there is a way to offer a selector to the user once they have logged in. Where an email is associated to multiple accounts, a modal pop up, after login, simply asks "Which account would you like to view" and show the relevant accounts in drop down select or something similar (my bank offers that so that I can view different accounts).
This is something different.

You are about multi company clients, but this topic is about multi branded WHMCS owners.
I agree with Maarten. The issue @sol2010 mentions is something that is definitely interesting, but should be in a different request.

@sol2010 will you open an issue for this, or should we.
Definitely would be useful. Running multiple copies of WHMCS just double's the amount of work you have to do, 2 ticket systems, 2 sets of billing etc.

I also run a not for profit business, and I really wanted to keep this separate but did not want to run it on a dedicated WHMCS.
This would drive WHMCS subscriptions forward. I would definitely pay more for this feature.
i need this also
Any update on this?
It must be possible to connect also via multiple URLs! as each one of those companies in different countries belong to one main company owner but work under different local domains.
Those multiple companies shoudl be able to be managed in multiple currencies.

i.e. the company or branch in Germany in EURO, the one in Austria in Euro but other TAX, the one in UK in Pound and other Tax, the one in Thailand in THB, another one in Hong Kong in Hong Kong Dollar and again another one in US in Dollar US.
I have voted but I believe it won't happen because this update will affect WHMCS sales by atleast 25% (as per my estimation)